AUCTIONEERS ADMINISTRATION
* Username:
* Password:
* Email:


AUCTIONEERS JOIN US AT SAIA
The SAIA Institute of Auctioneers, Auction Portal links buyers with SAIA Member Auctioneers, allowing buyers to find Auctions and Auctioneers. Join the directory of property and asset auctions from a range of industry verticals in South Africa. You need a number of prerequisites to join, click HERE for more information.

If you are a SAIA Member you can subscribe and post your auctions listings on the auctioneering.co.za. Register your details and we will contact you shortly.
* Company Name:
* Contact Name:
* Email:
* Telephone:
* Cellphone:
* Enter image text above:
* I have a Clear Credit Rating
* I have Fidelity Guarantee & Professional Indemnity Insurance
* I have a Trust Account
* I have Current Estate Agency Affairs Board Certificates / Law Society Fidelity Fund Certificate OR Sign the DECLARATION form attached confirming that you do NOT sell fixed property
* I accept the terms & conditions of this website
BUYERS ADMINISTRATION
* Email:
* Password:
* Email:


REGISTER to receive Auction Alerts from SAIA the directory of property and asset auctions in South Africa.
To receive personalised emails posted weekly to your inbox about Upcoming Auctions, REGISTER NOW!
* Name:
  
  * Enter image text above:
* Email:
* Password:
* I want to receive email alerts & accept our terms & conditions
* Auction Areas:
Eastern Cape Free State Gauteng
KwaZulu-Natal Limpopo Mpumalanga
Northern Cape North West Western Cape
Namibia Botswana Zimbabwe
Zambia Angola Mozambique
Sierra Leone DRC Lesotho
* Auction Disciplines:
Residential Property Retail Vehicles Commercial Property
Agricultural Property Commercial Vehicles Agricultural Products
Agricultural Vehicles and Machinery Audio Visual & Electronics Aviation and Marine
Catering & Hospitality Charities Computers & Networking
Construction Development Property Diamonds – rough & polished
Fine Art & Antiques Furniture & Appliances Game
General Auction Room Gold Hospitality Property
Household & Living Industrial Machinery Industrial Property
Investment Property Jewellery, Collectables & Firearms Livestock
Mining, Petrochemical, Oil & Gas Plant, Machinery & Printing Repossessed Property
Retail Property Salvage Textiles Apparel & Footwear
SEND AN ENQUIRY TO SAIA
Do not contact us for information on individual auctions, please refer to the Auctioneer involved.
Name
Email
Enter image text above:
Comment
Send me a copy

Log a complaint

Log a complaint

Citizen media hammer gavel advice from SAIA
AUCTION SEARCH   
SAIA MEMBER SIGN IN / JOIN
REGISTER TO RECEIVE AUCTION ALERTS / SIGN IN
CONTACT US
 
All Auctions All Auctions Property AuctionsProperty AuctionsVehicles & Transport AuctionsVehicles & Transport AuctionsIndustrial Machinery, Construction & Mining AuctionsIndustrial Machinery, Construction & Mining AuctionsAgriculture AuctionsAgriculture AuctionsMoveables AuctionsMoveables Auctions Map Auctions
LOG A COMPLAINT

The South African Institute of Auctioneers exists to maintain a professional and ethical industry. The industry remains to be officially regulated, but our Board of Directors monitors and regulates the industry within our own legal capacity.

You are reminded that SAIA is the auction industry’s regulator in accordance to its ethical conduct and not law enforcement to preside over disputes.

The core function of SAIA to uphold the good business practice amongst credible auctioneers, eradicate rogue elements within the auction industry and educate auctioneers and the public with regard to accepted business practice in accordance with its Code of Conduct.

SAIA is ‘not’ a court of law, however if a member is found guilty of misconduct or malpractice by the Public Protector and/or other Institutions or legal counsel, SAIA will act accordingly and administer the appropriate action as the case may be.

We invite you to submit your complaint. We will assist, guide and - where possible - arbitrate your grievances so that a resolution is reached as swiftly as possible.

Please enter your details in the complaint form below and click ‘Submit’ when completed.

Alternatively email Sonja Styger directly sonja.styger@auctioneering.co.za

You will be sent a confirmation email with a link to the email address below. SAIA will then proceed with investigations.

General Guidelines and Complaints Procedure

  • Log Complaint (Complaint needs to be send in writing to sonja.styger@auctioneering.co.za) – Please refer to the  Code of Conduct here and kindly refer to the clause you feel the Auctioneer has transgressed in your complaint.
  • Acknowledgement of complaint - Once the complaint has been duly submitted, the complainant will receive an acknowledgment email and SAIA will provide the complainant with a reference number, SAIA will then proceed with the investigation. If the complainant has not heard from SAIA within 14 working days, the complainant should contact SAIA telephonically on 021 813 6342 or email sonja.styger@auctioneering.co.za to establish progress.
  • Complaint forwarded to the auction company against who the grievance are logged for comments and information - A copy of the complaint will accordingly, be sent by SAIA to the auctioneer to respond. Complainants are strongly advised to be as objective as possible when lodging the complaint and at no stage make any disparaging or defamatory remarks.
  • The discipline committee will discuss and formulate a reply based on all the information and facts provided.
  • Conclusion of complaint will be send to both the complainant and the auction company.

Complaint should include the following information:

  • Complaint against
  • Auction Company:
  • Auctioneer Name:
  • Details of complaint:
  • Kindly indicate the following to us;
    • Have you raised your concerns with the auctioneer?
    • If YES what was the Auctioneers response?
  • In your opinion what would be a favourable outcome?
  • Complainant Name & Surname:
  • Company:
  • Complainant Contact Details
  • Cell Number:
  • Email address:

Please take note of the following:

  • SAIA does not have any jurisdiction over legal disputes or where legal action has been instituted, however SAIA will abide by the legal outcome and act accordingly. If you have instated legal proceedings against one of our members you need to declare it to SAIA.
  • SAIA is not a civil court and may not usurp the power of one.
  • It is important for you to understand the SAIA is a voluntary body with voluntary members.
  • SAIA is unable to assist directly with complaints against non-members, however SAIA will as a matter of courtesy and without prejudice investigate the matter in an arm’s length attempt to assist you in getting the matter resolved by forwarding your complaint to the relevant party and request their urgent attention to the matter. Alternatively, please contact any of the departments below who will be able to assist you.

All property related complaints should be addressed to the Estate Agency Affairs Board. EAAB.

The Estate Agency Affairs Board

http://www.eaab.org.za/disciplinaries/disciplinary_process

Estate Agency Affairs Board
63 Wierda Road East (Cnr Johan)
Wierda Valley
Sandton
Johannesburg, 2196

Tel: 087 285 3222
Email: legal@eaab.org.za

All other complaints

Consumer Protection Bureau

http://www.nccsa.org.za/complaint/lodging-a-complaint.html

The National Consumer Commission
Berkely Office Park
08 Bauhinia Road
Technopark
Centurion

Tel: 012 761 3200
Fax: 086 758 4990
Email: complaints@thencc.org.za

The DTI Office of Consumer Protection (OCP) 

DTI Customer Contact Centre: 0861 843 384

Tel: 012 394 1436 / 1558 / 1076

E-mail: contactus@thedti.gov.za

Website: www.thedti.gov.za

National Consumer Tribunal (NCT)

Tel: 012 663 5615

E-mail: Registry@thenct.org.za

Website: www.thenct.org.za

* Name:
  Company:
* Email:
* Contact Number:
  SAIA only deal with complaints against existing members contained in the dropdown below.
  If the auctioneer is not in the dropdown they are not existing members so please lodge your compaint through either
  The Estate Agency Affairs Board or The National Consumer Commission above.
* Select Auctioneer:
  Select Auction (if available):
* Complaint Description:
  You may attach up to 3 documents as part of your complaint.
  File Attachment 1:
  File Attachment 2:
  File Attachment 3:
* Enter image text above:
South African Auction College PVA Banner
FEATURED AUCTIONS No 13 of 21 < PREV NEXT >
MIDRAND AGRICULTURAL VEHICLES AND MACHINERY
  
Live Auction Starts: 28 NOV 2018 AT 10:30 CAT  
 
WH AUCTIONS MIDRAND FARM TRACTORS, COMBINE HARVESTERS & IMPLEMENTS
WH Auctions Midrand - Farm Tractors, Combine Harvesters & Implements.
Address   578 16th Road, Randjespark, Midrand, Gauteng
Telephone Cell   Shannon Winterstein +2711 574 5700 | +2784 520 5000
Email   shannonw@whauctions.com
         
IMPORTANT INFO DOWNLOADS FAQ'S, TIPS & ADVICE HOW TO ADVERTISE ON www.auctioneering.co.za CONTACT DETAILS
CODE OF CONDUCT
INDUSTRY CODE
CONSUMER PROTECTION ACT (CPA)
SAIA APP DOWNLOAD
  
  
HOW TO RECEIVE AUCTION ALERTS
AUCTION TERMINOLOGY
TIPS FOR BUYERS
LINKS
Estate Agents Affairs Board
Disclaimer
Privacy Policy
Sitemap
© 2018 SAIA Institute of Auctioneers
TO LIST YOUR AUCTIONS
BANNER ADVERTISING
SAIA
  Register as a Member
  To Advertise
ENQUIRE
LOG A COMPLAINT
FOLLOW US

           
Web Design by © PCW New Media SA  -  Promoting an anti spam internet.